Returns / Refund
If you wish to return an item purchased on the website www.valeriocanez.com, here are the conditions:
- Cash returns are not allowed. However, a store credit will be available in store in the name of the beneficiary / recipient for any other merchandise.
- The item must not have been used and must be returned to our Delmas store with its delivery packaging
- Delivery charges are not refundable.
- In case the item has been used, but the customer remains dissatisfied with its performance, the device will be tested by our after-sales service and evaluated according to the scale in force for its depreciation.