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Returns / Refund

Returns / Refund

If you wish to return an item purchased on the website www.valeriocanez.com, here are the conditions:

  1. Cash returns are not allowed. However, a store credit will be available in store in the name of the beneficiary / recipient for any other merchandise.
  2. The item must not have been used and must be returned to our Delmas store with its delivery packaging
  3. Delivery charges are not refundable.
  4. In case the item has been used, but the customer remains dissatisfied with its performance, the device will be tested by our after-sales service and evaluated according to the scale in force for its depreciation.
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