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Delivery Information

Article 8: Delivery Terms

When delivering an order, Valerio Canez S.A. undertakes to deliver exclusively to the beneficiary identified at the delivery address indicated when ordering online. Delivery will only be made upon presentation of a valid identity document of the beneficiary. If the person who placed the order online is not the one who will take delivery, he or she must inform Valerio Canez S.A. in advance. This notification can be made by commenting directly on the online system or by sending an email to the addresses e-mail [Email - delivery], accompanied by the name and photo of the identity document of the person who will come to take delivery. The signature on the delivery note or any other receipt document attesting to delivery must be that of the identified beneficiary or that indicated by the latter notified to the Company, as described above. The Company reserves the right to refuse delivery if the identification or notification conditions are not met or if it has reason to believe that the delivery could be fraudulent. In the event of a dispute regarding delivery, the Company's records and documents, including but not limited to photographs, signed delivery notes and copies of identification documents provided, will constitute prima facie evidence of the delivery made in accordance with the terms of this contract. As a result, the Customer will be liable for payment for the goods delivered in accordance with the terms and conditions.

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